Finnair has an informal blog which is which is being written by the personnel. In that way a normal consumer can follow all the "inside happenings". That is a good marketing tool as it promotes Finnair only in a positive way. The blog writers vary from flight attendants to captains and even members of the managerial level. The readers can comment and ask further questions which creates an informal but positive dialogue between the company and the consumer.
If you´re interested in finding out the inside stories click here
If you´re interested in finding out the inside stories click here
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